Why do you work with
artisans?

All our products are
handmade by Artisans at small scale units in towns and villages across India.
The reason that we work with these experienced and hardworking individuals is
to provide direct employment to these rural areas that may otherwise be left
behind by India's explosive growth.

How did you find these
artisans?

India has centuries old
traditions of textile manufacturing but certain parts of the country where
exceptionally talented artisans live have become famous for the beautiful
handmade products that can be found. We put our ears to the ground and
travelled across the country to find these places and their talent to bring to
you the best of handmade Indian products.

Have you actually seen
their working conditions?

We have personally visited the vendors that we work with to see their working conditions and ensure that they are safe and comfortable.

Why do your cushions have a
'With Filler/No Filler' option and what does it mean?

The fillers referred to
here are the soft polyester inserts that go inside cushions.Unfilled cushion covers are folded small and can always be stashed without storage problems. It's easy to
swap them out to give your couch a revamp when needed!

Will you make me a custom Orders?
Yes, it would be subject to a minimum order quantity based on the type of product. Please email us at
sales@casaamarosa.com with your specification


I am a designer/artist, will you collaborate with me on a limited run?
The creative process is imbibed into our company's soul and we recognize
the need for creative outlet in others as well. We would love to be the ones to piece together the interesting concepts that you have been throwing around your mind. Let's take this further - please email us at sales@casaamarosa.com 

Do you do bulk/wholesale orders?

Yes! Please email us at sales@casaamarosa.com for more information. You can visit our wholesale store on Faire or Wholesale Website.

Shipping

I placed an order online but I have not received an email confirmation, what
should I do?

Please send us an email
at orders@casaamarosa.com for an update

Can I cancel or modify my order before it ships?

You can modify your orders within 24 hours before they ship by sending us an email at orders@casaamarosa.com.
However, this cannot be done once the product is shipped.

Do I qualify for Free
Shipping if I live outside United States?

We currently offer free
shipping on mainland US, Canada, EU and UK. International, Hawaii, Alaska,
Puerto Rico, and over-sized orders will incur an additional charge.
Unfortunately, we do not know these charges until we have the order and destination. Any applicable duties and taxes will be assessed upon delivery, to be paid by the order recipient for international purchases. Please note: we don't have any control over customs delays and processing times. 

Returns

Can I return my products?

If you are not completely
satisfied with your purchase you may return or exchange any unused or defective merchandise for a refund or exchange within 30 days. Email us
at sales@casaamarosa.com to initiate return

All returns are free and we
will provide shipping labels to return your order